Shipping Policy
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All items are shipped from the USA. It usually takes 2-7 days for order to get delivered.
HOW WILL I RECEIVE MY ORDER?
Your order will be delivered by one of our top courier partners.
IS SHIPPING FREE?
Shipping is free in the US on most items. On some items, we may have a weight based shipping fee. There are weight based shipping rates on items shipped outside of the US.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you order a popular item, sometimes the item is placed on back order. In this case, we might ship your items at different times, in different packages to prevent holding up your order and to get it to you as quickly as possible!
WHEN WILL I RECEIVE MY ORDER?
Our normal shipping times are 2-7 days after processing. In rare cases, shipping might be delayed due to unstable airlines or current COVID-19 policies, which are subject to change without warning. We ship via USPS, FEDEX, UPS or DHL Express.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
If your tracking shows that it has not been delivered, and stuck in transit for more than 60 days, then we consider the package lost and we will send you a new package.
MY PACKAGE TRACKING SHOWS DELIVERED BUT I HAVE NOT RECEIVED IT YET?
If your tracking shows that the package has been delivered and you have not received your package, we request you to please contact your local courier office. If you are still unable to find it, then it might have been stolen from your front door or mailbox.
We only use top courier services like USPS, FEDEX,UPS & DHL Express. If the package is stolen from you, we are not able to help or send you a new package because the package has been stolen from your property (Mailbox, Front porch, etc)
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your state. For further details of charges, please contact your local customs office.
WHAT ARE THE CURRENT COVID-19 POLICIES?